Infrastructure Team Leader

Our client is a key leader in IT solutions, excelling in delivering cutting-edge technology to businesses. They are passionate about their people, embrace bold ideas, and thrive on challenges. Their impressive track record of flagship projects speaks volumes about their success.

They are looking for an individual who is a strong leader to join their team as the Infrastructure Team Leader. This role focuses on managing the onboarding and growth of their managed clients' internal infrastructure and security.

• Lead technology projects focusing on cloud, security, and networks for customers.
• Proactively maintain and improve managed environments, covering systems, networking, security, and cloud.
• Define project requirements and create schedules to achieve company goals.
• Ensure effective communication with team, management, and clients to meet project standards.
• Foster strong customer relationships for satisfaction and repeat business.
• Update customer documentation and provide consulting, including system reviews.
• Conduct performance reviews to enhance team skills and service quality.
• Assist in commercial activities and collaborate with the commercial team.
• Improve efficiency, reliability, and security through technological advancements.
• Participate in developing new technology initiatives aligned with strategic objectives.

• Excellent technical skills for diagnosing and troubleshooting.
• Aptitude for leadership and strong organizational abilities, strong communicator with the ability to express yourself clearly and concisely in speaking and writing.
• Passionate about customer satisfaction and to be willing to build strong relationships.
• Self-motivated to create an environment where team members can thrive.

• Bachelor’s Degree in computer science or any related subject.
• Azure Administration and/or Microsoft Security Administration certifications will be considered an asset.

• Health Insurance.
• Study Leave.
• Mobile Subscription.
• Parking Benefit.
• Career Growth & Personal Development Support.