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Desktop Administrator
This job is closed and no longer accepting applications.
The Infrastructure team at Malta Air Limited is currently recruiting a Desktop Administrator to join their team on a full-time basis. Reporting to our IT Service Manager, this position is permanent and based in their MLA Office.
Responsibilities:
- Responsible for the ongoing maintenance and future planning needs of the company’s desktop environment
- Monitor the performance of the company’s desktop infrastructure and make suggestions for improving efficiency
- Evaluate applications and software patches for desktop applications to see if they will solve desktop issues
- End-User/Client facing configuration of Office 365
- Image Hardware
- Excellent Working Knowledge of Active Directory.
- Support Triage steps to determine User, PC, Network, or Application problems
- Monitor, update, and manage a ticket queue with the goal of resolving issues within agreed SLAs
- Network Printer installation/troubleshooting
- Comfortable supporting mobile hardware (iPad, iPhone, Android)
- Management and tracking of inventory through the full Asset Management Life Cycle.
Requirements:
- 2+ years of hand-on desktop support experience in a busy IT environment
- Experience in remote and on-site PC fault diagnosis/troubleshooting
- Strong troubleshooting skills with PC hardware
- Knowledge of Active Directory, Windows 10, Microsoft365, Citrix, Terminal Server, Backups, Printing, Symantec Antivirus, VPN, SCCM
- Excellent communication and documentation skills are essential
- Good team player.
Malta Air Limited:
Joining Malta Air, you will be joining a start-up airline which is fully supported by Europe’s largest Airline, Ryanair. By working hard and showing entrepreneurial spirit you will be rewarded with a competitive salary and the opportunity to develop a career for one of the most well-known brands in Malta and Europe. Of course you will get flight benefits associated with an airline and a fast track career.
Full Time
Job Type
Intermediate (1-3 years), Experienced (3 years +)
Experience Level
Technical Infrastructure
Category
Aviation
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