Shipping & Logistics Executive

Thomas Smith & Co. Ltd in Malta is looking to recruit a Shipping & Logistics Executive to join their team on a full-time basis. 

The Shipping Division within Thomas Smith offers a comprehensive and award-winning approach to worldwide freight logistics and transportation. Utilising the latest technology, our sterling service is built on years of experience and on our belief in investing in our workforce, enabling us to share and continue building on the knowledge gained from our long-standing position in the industry. 

We are now seeking to continue enhancing our team in this core area of our business and are looking for a highly motivated, results-oriented individual to join us as a Shipping & Logistics Executive in our Sea Freight Services division.  

Responsibilities of the Role:

• The selected candidate will form part of our Customer Service Team, maintaining regular contact with customers to ensure we are always meeting their shipment expectations.
• Backed by a fully-fledged team, the individual will also proactively handle client requests including the preparation of quotations for both import and export bookings. 
• The person holding this role is expected to enhance customer relations, deliver a positive experience to all customers and work closely with our overseas agents to ensure smooth execution of the end-to-end shipment lifecycle. 
   

The chosen candidate will: 

• Prepare and deliver quotes and agreements; 
• Build long-term relationships with existing and new customers; 
• Provide operational support; 
• Report on all actions and developments; 
• Organise and participate in client and agent meetings; 
• Contribute to finding solutions for customers. 

• Excels in excellent client service; 
• Has the ability to pre-empt problems and to find solutions whilst demonstrating a high level of integrity; 
• Is self-motivated, results-oriented, and determined to reach departmental goals; 
• Possesses highly effective relationship skills so as to communicate, influence, and collaborate positively and sensitively with stakeholders, and build relationships based on trust;   
• Shows drive and initiative combined with a good level of business discipline, willingness to go the extra mile to succeed; 
• A self-starter with the ability to work independently and under pressure; 
• Able to prioritise and manage time efficiently. 

Preferred Experience:

• Applicants with experience in customer service as well as the Freight service industry will be given preference.  

*An attractive salary package in line with qualifications and experience is being offered. 

Thomas Smith & Co. Ltd:
The Thomas Smith Group is one of the oldest established service organisations in Malta, always involved in Shipping and Insurance as its core business. It has represented in Malta some of the top world companies like P&O Group, P&O Nedlloyd and today, Maersk Line and other companies within the A.P. Moller Group.  Thomas Smith provides a complete range of Shipping services from Container Shipping, Airfreight, Road transport, Courier, Logistics, Warehousing, packing, etc. Thomas Smith has a solid reputation both locally and overseas as a company that delivers and that is very sound financially and has high business ethics.  Thomas Smith has a vast experience with Project Cargo activities that are available in its region namely, Aerospace, Film Units, Oil and Gas in all cases it is considered to be a market leader.