General Manager (Freight Forwarding)

Our company is a leading provider of freight forwarding services and can be considered as an expert in its field of operation. They pride themselves on their commitment to excellence, reliability, and customer satisfaction. As they are growing they would like to engage a General Manager(Freight Forwarding) to join their team

The Role

• You will lead a team of professionals in the fast-paced environment of freight forwarding services
• Provide strategic leadership and direction to the freight forwarding operations, ensuring efficient and effective delivery of services to clients
• Oversee all aspects of the business, including sales, operations, finance, and customer service, to achieve company goals and objectives
• Lead, mentor, and motivate a diverse team of professionals, fostering a culture of accountability, teamwork, and continuous improvement
• Develop and implement policies, procedures, and best practices to optimize workflow, enhance productivity, and ensure compliance with regulatory requirements
• Cultivate strong relationships with key stakeholders, including clients, suppliers, partners, and regulatory authorities, to drive business growth and expansion
• Monitor industry trends, market conditions, and competitor activities to identify opportunities for innovation, differentiation, and competitive advantage
• Prepare and present regular reports, forecasts, and analyses to senior management, providing insights and recommendations for strategic decision-making
• Manage financial performance, budgets, and resource allocation, ensuring profitability, cost control, and operational efficiency
• Strong understanding of logistics operations, industry trends, regulations, and best practices, with a focus on continuous improvement and innovation.
• Exceptional problem-solving, decision-making, and negotiation skills, with a results-oriented mindset and a commitment to delivering superior customer service

• The ideal candidate will possess a unique blend of assertiveness, approachability, and exceptional business acumen
• Minimum of 3 years of experience in freight forwarding services, with a proven track record of leadership and achievement in a managerial role
• Can handle a fast moving operation
• Have great communication skills
• Be tech saavy
• Exceptional problem-solving, decision-making, and negotiation skills, with a results-oriented mindset and a commitment to delivering superior customer service
• Strong leadership skills

• Bachelor’s degree in Business Administration, Logistics, Supply Chain Management, or a related field; Master’s degree preferred

• Opportunities for professional development and advancement