QA and Support Engineer (Remote)

Our client, a remote-based software company, is looking for a QA and Support Engineer to join their small but growing team. In this role, you will be the go-to functional expert for team members from different departments and customers whilst maintaining responsibility for the quality of the company's releases and reputation with the customers.

This role is around 80% related to QA and around 20% to providing basic user support.

Your Responsibilities:

• Testing WordPress plugins through user, functionality, regression, and compatibility testing;
• Reporting bugs and issues and giving suggestions on possible product improvements;
• Developing, producing, and maintaining test cases, test scripts, and test data;
• Providing technical support to external clients via email;
• Reporting and following up on issues that have been reported by the users.