Service & Repair Technician

Europharma Ltd. is seeking a Service & Repair Technician / Service Engineer to join its aftersales team. The selected candidate will be responsible for the servicing, maintenance, and repair of a range of medical and laboratory equipment, ensuring high standards of performance and customer satisfaction.

Key Responsibilities:

• Carry out daily servicing, maintenance, and repair of medical equipment, including mobility scooters, reclining armchairs, motorised beds, blood pressure monitors, and related devices.

• Coordinate after-sales service operations to ensure a high level of customer satisfaction.

• Perform both preventive and reactive maintenance in line with manufacturer specifications and customer requirements.

• Troubleshoot and service Angelantoni refrigeration equipment and Biorad equipment, including IH-500 machines.

• Provide technical support and troubleshooting assistance to customers and internal teams.

• Ensure compliance with safety regulations, equipment certifications, and best practices.

• Ensure spare parts are ordered in a timely manner and kept well organised.

• Monitor and optimise maintenance processes to improve service delivery.

• Act as a technical reference point for complex fault-finding and diagnostics.

• Maintain clear communication across departments and provide technical feedback as required.

The ideal candidate will have:

• Technical and/or engineering qualification at MQF Level 4 or higher.

• Strong analytical and problem-solving skills.

• Ability to work independently with a high level of accountability.

• Good organisational and multitasking skills.

• Excellent communication and teamwork skills.

• Previous experience servicing medical or laboratory equipment will be considered an asset.

• Ability to interpret complex schematic diagrams and use software diagnostics tools.