Telesales Representative

We are currently working with a number of clients who are looking to recruit a Telesales Representative.

The ideal candidate will be responsible for:

• Make outbound sales calls to potential and existing customers;
• Provide product and service information to prospective customers;
• Identify customer needs and recommend appropriate products or services;
• Achieve or exceed daily and monthly sales targets;
• Handle customer complaints;
• Maintain accurate and up-to-date customer records in the CRM system;
• Follow up with customers to ensure satisfaction and repeat business;
• Collaborate with team members to improve sales strategies and meet goals;
• Stay updated on product knowledge and industry trends.

• Proven experience as a telesales representative or in a similar sales/customer service role would be an asset;
• Excellent communication and interpersonal skills;
• Ability to handle rejection and work under pressure;
• Proficiency in Microsoft Office and CRM software;
• Positive and energetic attitude with a passion for sales.