Telesales Representative (Part-Time)

Bajada New Energy in Malta is currently looking to recruit a Telesales Representative to join their team on a part-time basis. 

Overview:

Are you outgoing, energetic, and willing to grow and succeed? We are looking for a motivated and results-driven individual to join our Sales team as a Telesales Representative.

Job Role:

The chosen candidate will be promoting and selling the company’s products and services through inbound and outbound calls and will be working with a team of salespersons to close sales as well as document customer information, purchases, and feedback.

Responsibilities:

• Calling customers and updating them about the company's products, services, or new launches
• Addressing any customer queries and complaints
• Questioning customers to understand their requirements and preferences
• Maintaining and updating the database with customer information 
• Creating and presenting detailed sales reports
• Directing potential sales leads to the Sales Representatives
• Assisting the Sales department in planning and implementing effective sales strategies
• Monitoring KPIs and sales achievements
• Maintaining a record of day-to-day calls and sales activities 
• Fulfilling the monthly and yearly sales target
• Analyzing and presenting competitor sales activities
• Keeping up-to-date with the latest industry developments and company offerings
• Assisting in facilitating future sales
• Noting customer requirements or orders and processing the same to the concerned department.

Requirements:  

• Proven work experience as a Tele-sales representative
• Excellent communication skills both in Maltese and English
• Creative thinking skills
• Strong presentation and negotiation skills
• The patience and ability to engage customers in conversation
• Time management and organizational skills
• Ability to work independently and collaboratively
• Proficiency in Microsoft Office and any other CRM software
• Excellent interpersonal and problem-solving skills
• The ability to handle rejection and stress in soliciting customers.

An attractive salary package shall be given to the right candidate.

All applications are treated with the strictest confidence.