Shop Assistant (Bottle Shop)

Our client, a leading company within the FMCG industry are looking for a motivated and customer-oriented individual to join their team as a Shop Assistant. The successful candidate will play a key role in providing excellent service to their customers while ensuring the smooth operation of the shop. Reporting to the Shop Manager your responsibilities will include:

• Assist customers in selecting products and provide knowledgeable recommendations.
• Maintain a clean and organised shop environment.
• Process customer transactions accurately and efficiently using the point-of-sale system.
• Responsible for shop opening and closing, as well as cash handling.
• Monitor product quality and ensure compliance with health and safety regulations.
• Handle customer inquiries and resolve any issues in a professional manner.
• Assist in the planning and execution of promotional events and tastings.
• Collaborate with team members to achieve sales targets and enhance customer satisfaction.

Working Hours: Monday - Sunday on a roster basis

An attractive salary + commission

Requirements

• Previous local experience in retail or customer service is a must.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Knowledge of beverages, including wines, beers, and spirits, is required.
• Strong communication and interpersonal skills.
• Flexible availability, including evenings and weekends.
• Hold an excellent level of written and verbal English.

Education and Experience

• Holds at least an 'O' Level education + additional education in retail or hospitality is a plus.