Sales Representative

Job Description
Andrew Vassallo General Trading in Malta is looking to recruit a Sales Representative to join their team on a full-time basis. 

Key Responsibility:
To assist management in all sales of UPVC and Aluminium apertures and objects, back-office, and administrative functions in order to assure an efficient service to our clients.

Job Duties:

• Assist management in all the daily activities;
• Assume a customer-centric behaviour;
• Welcome and receive visiting customers and understand their needs to ensure that the company meets customers’ needs and expectations;
• Create the right environment to reach and enable a sale;
• Answer telephone calls in a manner that ensures a responsive service to our clients, suppliers and partners;
• Issue quotations in a timely manner;
• Issue and follow up invoices (including chasing payment) in a timely manner;
• Perform secretarial tasks as requested by management;
• Maintain courteous and effective communication with clients, especially those that are seeking information regarding any pending works;
• Follow drawings and sketches provided by management to ensure that the final product achieves customer expectations;
• Escalate potential issues to management in order to clarify and resolve issues before they become problems;
• Follow attentively management instructions and direction at all times;
• Maintain a flexible attitude and make oneself available to longer working hours, as necessitated, for successful job completion;
• Report personal or inter-personal concerns to management to try and find effective and efficient ways of doing things;
• Communicate effectively with colleagues and superiors;
• Adhere to established Health & Safety policies and rules in order to safeguard personal and fellow colleague’s health and safety at all times;
• Preserve and protect all company equipment such as computers and peripheral devices and report any damages immediately to the manager;
• Minimise water and energy consumption when not needed;
• Maintain a clean and organised office at all times;
• Assume other tasks or jobs that may be assigned by management from time to time.

About Andrew Vassallo General Trading Ltd:
Established in 1986, the company is a leading manufacturer of Aluminium, PVC, Metal and Steel work using state of the art CNC machines at all stages of the manufacturing process. The company is also a major supplier of building and finishing materials both to the construction industry and the homeowner. The company seeks to expand its workforce of over 40 employees to meet new challenges and market demands.