Sales Coordinator

Yellow would not be an industry leader without its successful sales team.

We are in the process of growing our sales team and hence we are seeking a talented Sales Coordinator to be a key supporting role in the daily management of the sales department.

Role Description:

The ideal candidate has excellent organizational, administrative, and problem-solving skills. You should also possess strong communication, and interpersonal, and be excellent at multi-tasking.

The chosen candidate will be given the required training to gain knowledge and understanding of the sales operations, sales process and procedures, sales systems, and product and solutions offerings.

Role Responsibilities:

• Appointment Setting: Schedule and coordinate appointments for the sales team with prospective clients, ensuring optimal use of their time.
• Communication: Act as a central point of contact between the sales team and other departments, facilitating smooth communication and collaboration.
• Documentation: Maintain accurate and up-to-date records of sales activities, customer interactions, and relevant documentation.
• Follow-up: Execute timely follow-ups on sales leads, inquiries, and customer interactions to advance the sales process.
• Customer Service: Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring overall customer satisfaction.
• Administrative Support: Assist in the preparation of sales proposals, presentations, and reports. Handle administrative tasks to enhance the efficiency of the sales team.
• Sales Support: Provide logistical and informational support to the sales team to ensure smooth operations and successful client interactions.

Attitude & Attributes:

• Good administrative, organizational, and problem-solving skills.
• 3+ Years experience as a sales coordinator or in administration.
• Demonstrated ability to assist sales representatives with any additional work as needed.
• Able to multitask, prioritise and manage work efficiently.
• Works well both in a team and independently.
• Outgoing personality and is not afraid to challenge the status-quo.
• Passionate to learn and grow.
• Fluent in both written and spoken Maltese and English Languages
• Good team development and leadership skills.
• Computer literacy.
• Excellent communication, sales, and support skills.

We want the best of the best and make sure that top performers are recognised for their achievements.

About this job

First 30-days

• Learn about Yellow’s history, the company’s mission, vision, and values.
• Get trained in digital marketing, company digital solution offerings and selling techniques.
• Get trained in Yellow’s sales and company processes and procedures.
• Get started in interacting with the Sales Team and shadow Sales Specialist in performing their duties
• Gain an understanding of the Yellow CRM system and how it is operated

60-Days

• Gain an understanding of the sales target
• Take over communications with customers.
• Assist the Sales Team with client enquiries.
• Liaise with support departments ensuring smooth workflows.
• Work together with the line manager to develop your potential further.

90-Days

• Have a great understanding and knowledge of Yellow’s sales model and sales reporting.
• Assisting in the daily management of the sales team requirements

You will be successful if:

• You are eager to deliver your tasks and duties on time, every time.
• Your ability to learn is unmatched and you are hungry for more.
• You can foresee the sales teams’ requirements and adopt a proactive approach
• You are challenged by problems and are eager to find the right solutions