Pre-sales Engineer

Job Description:

Are you a tech-savvy professional with a passion for solving problems and driving business success? We are looking for an enthusiastic and results-oriented Pre-Sales Engineer to join our team. In this role, you will combine your technical expertise and sales skills to communicate the value of our cutting-edge solutions to prospective clients. You’ll play a vital role in bridging the gap between technical possibilities and customer needs, helping to design and deliver impactful solutions that drive results.

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Key Responsibilities

Technical Expertise and Product Knowledge

• Develop an in-depth understanding of our products, services, and solutions, staying up to date on the latest technology trends and advancements.

• Analyse customer requirements and design tailored IT solutions that are scalable, reliable, and aligned with their business objectives.

Sales Collaboration and Support

• Partner with the sales team to identify client needs, propose optimal solutions, and create persuasive proposals.

• Conduct product demonstrations and technical presentations that showcase the value of our offerings.

Client Engagement

• Build and nurture strong relationships with clients, providing expert guidance and support throughout the sales cycle.

• Prepare, in conjunction with the Sales team, detailed responses to Requests for Proposals (RFPs) and Requests for Information (RFIs), ensuring accurate and timely submissions.

Market Awareness

• Stay informed about industry trends, competitive products, and market conditions.

• Provide feedback to business development and marketing teams to continually refine and enhance our solutions.

Collaboration and Delivery

• Work with internal teams and external stakeholders, including principal representatives, to ensure the successful deployment of solutions and customer satisfaction.

• Maintain accurate records of client interactions, sales activities, and prepare regular reports for management.

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Qualifications

• Education: Bachelor’s degree in Computer Science, Information Technology, Engineering, Business, or a related field.

• Experience: At least 3 years of experience in a pre-sales or sales engineering role, ideally with a Dell, HP or IBM partner.

• Technical Skills:

o Expertise in IT infrastructure and cloud computing, with strong knowledge of product portfolios from industry-leading technology vendors (including servers, storage, and backup appliances).

o Familiarity with virtualization, containerization, and public cloud platforms (e.g., AWS, MS-Azure, Google Cloud).

• Communication: Exceptional verbal and written communication skills, with the ability to translate complex technical concepts into clear, client-focused insights.

• Certifications: Hardware certifications from HP, Dell, or IBM are highly desirable; cloud certifications are a plus.

• Problem-Solving: Strong analytical and strategic thinking skills, with the ability to develop creative, effective solutions.

• Team Collaboration: A strong team player with excellent interpersonal skills and a customer-focused approach.

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