Main Duties and Responsibilities
• Build a strong clientele relationship by being a go-to person on the sales of vehicles.
• Identifying and targeting prospective clients by providing them with general and specific information about the vehicles and new features.
• Issuing quotations and assisting clients in credit possibilities.
• Coordinating test drives and assisting clients accordingly.
• Follow up with clients on queries and sales quotations.
• Preparing and filing sales documentation and required documentation.
• Delivering the purchased vehicle to the client upon its completion of the pre-delivery inspection and in a timely manner.
• Adhering to quality and customer care standards and policies.
• Keeping oneself abreast with the developments in one’s field of expertise, including the brand and its competition.
• Ensuring that the CRM database is updated.
• Assisting in the upkeep of the showroom and display area.
Skills and Abilities
• The ability to listen, understand, and guide clients to fulfill their needs.
• Build a strong relationship with clients.
• Knowledge in automobiles, the industry, and new emerging technologies.
• Knowledge of Autoline (Kerridge).
• Sales and service-oriented.
• Ability to share and receive feedback.
• Must hold a valid driver’s licence.