Sales Agent

Main Responsibilities include but are not limited to:

• Be knowledgeable of Malta Public Transport fares.

• Sell all available fares and credit top ups from the various sales outlets.

• Handle cash, applications, top ups and close out sales at the end of each working shift according to current reconciliation Sales Policy.

• Maintain self-organization on stocks and any other materials required to perform duties effectively.

• Answer customers’ questions and increase customer satisfaction.

• Effectively communicate our policies to customers and ensure this knowledge is current and accurate according to the Company’s revisions and updates.

• Project a safe and welcoming attitude towards customers.

• Reports to the Sales Manager and the Commercial Department.

• Daily direct contact with customers from all over the world.

Requirements:

• Be knowledgeable of Malta Public Transport fares.

• Strong team player with flexibility to adapt to changes.

• Positive and energetic attitude.

• Excellent problem-solving skills.

• Well-organized with the ability to achieve sales targets.

• Self-motivated and capable of working independently.

• Minimum of 3 O levels: Mathematics, English and Maltese.

• Be proficient verbally and written in both, English and Maltese.

• Preferably a year of experience in sales or a similar position in the service industry.