Commercial Support Officer

We're a leading financial institution, a key player in the Maltese market and part of a highly diversified multi-national group of companies. With a team of over 270 employees, the Bank offers a full range of lending and savings solutions to both personal and business customers. We strive to offer a highly personalised service through our network of thirteen retail branches spread across the Maltese Islands.

As a Commercial Support Officer, you will provide essential administrative and operational support to the Bank's Commercial Units. You will be actively involved in coordinating activities, supporting data-related tasks, and assisting with the day-to-day running of commercial functions. 

You will need to:

• Support the coordination of activities between the Retail Department's units and other Bank departments;
• Assist in the preparation of statistics, reports, and data for internal use and decision-making;
• Help organise staff training sessions within the commercial functions by liaising with internal units and trainers;
• Support the effective allocation of staff within the commercial functions, including assisting with reallocation when urgent needs arise;
• Assist in the planning and coordination of commercial initiatives, campaigns, and other bank-organised activities;
• Participate in snap checks and other internal control activities according to established procedures;
• Troubleshoot day-to-day issues and propose practical solutions;
• Ensure full compliance with the Bank's policies, procedures, and regulatory requirements; and
• Perform any other related duties as required by management.

You must:

• Have strong communication and interpersonal skills;
• Be organised, proactive, and detail-oriented;
• Have a customer-centric approach with a positive and collaborative attitude;
• Have the ability to work as part of a team and independently when required;
• Have basic proficiency in MS Office applications;
• Possess at least an MQF Level 4 academical qualification;
• A qualification in Business Management, Banking and Finance or Business statistics is considered an asset; and
• Previous work experience, even on a part-time or apprenticeship basis, will be considered an asset.

• Ongoing personal development; 
• Preferential interest rates on home loans, personal loans and home value loans; 
• Comprehensive support for academic advancement through fully subsidized staff study loans; 
• Private clinic health insurance coverage, extendable to dependants; 
• Life insurance and personal accident cover; 
• Free ophthalmic examinations; 
• Private counselling sessions in collaboration with Richmond Foundation; 
• Additional half-day leave for birthday celebrations; 
• Annual performance appraisals and salary reviews; 
• €250 annual wellness allowance; 
• Complimentary mammogram screenings for female employees aged over 40 and PSA screenings for male employees aged over 40; 
• Flexible work arrangements (role permitting); and 
• Various corporate discounts. 

BNF Bank plc is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.