Client Account Executive ( Sales and Business Development)

We have a fantastic opportunity to join our HR & Clients team as a Client Account Executive focussed on managing and retaining an existing client portfolio in addition to identifying and winning new business. This is the perfect role for an individual with a client facing sales background with ambitions to flourish and further develop their career whilst opening the door to a myriad of opportunities in the future.

The core responsibilities include:

• Preparing for sales calls including conducting research and building sales decks
• Jumping on calls, sending pitches and closing new deals  
• Following up promptly with the leads that HRs send over
• Proactively managing the customer relationship post-sale including generating new referrals, spotting upsell and cross-sell opportunities and ensuring they don’t churn to other sources
• Understand the features and benefits of the products and services that they are selling
• Attending team and department meetings
• Working with internal stakeholders to build out new features based on prospect and customer feedback
• Onboarding new hires including junior account executives
• Producing regular sales & performance reports

The Ideal Candidate:

• Prior sales experience – Must have at least 5 years of sales experience and comfortable negotiating high-stakes contracts (and renegotiating existing contracts).
• Excellent listener – You will ask great questions to understand their prospects’ needs and then help them find the right solution. You will act as consultant who will educate and inform your prospects rather than trying to hard sell them.
• Great communicator – You should be comfortable communicating on sales calls, leaving voice messages, writing emails, and giving in-person presentations.
• Self-awareness – You have high emotional intelligence (EQ) and great at quickly building rapport and empathetic.
• Resilient – You are going to encounter rude prospects and hear a lot of “Nos.” Are they going to immediately shake it off and move on to their next call or sulk in the corner?
• Curious – You will take the initiative to solve problems.
• Organized – You will be juggling multiple priorities, whether it is working to close deals in the sales pipeline, managing existing customer relationships, or assisting internal stakeholders with projects.
• Self-confident – You need to have the confidence to be able to chat with founders and c-level executives even if you are 30+ years younger.
• Self-motivated – Whether you are in back-to-back meetings, sending dozens of follow-up sales emails or just lost a big deal, you need to be able to motivate yourself through the ups and downs.