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Branch Rental Agent
This job is closed and no longer accepting applications.
We are currently looking for a Branch Rental Agent to join our client's team who is a top transportation service provider that operates a global network that covers 100 countries, over 100,000 dedicated team members, and over 2 million vehicles taking customers wherever they need to go globally.
ABOUT OUR CLIENT:
Our client is Malta's largest importer and supplier in the automotive industry and is located in Luqa.
DUTIES AND RESPONSIBILITIES:
- Ensure the optimal rental experience by maximizing on sales and service opportunities for every customer.
- Prepare the rental agreement while advising on and upselling vehicles and optional extras to the customer according to their needs.
- Provide excellent customer service in all customer contact situations.
- Meet all sales and service standards.
- Complete administrative tasks including daily lists to assist the branch.
- Communicate via telephone and email in a friendly and helpful manner.
- Assist branch with returning and turnaround of vehicles as needed.
- Ask about customer experience with Enterprise; recording feedback to improve future rental experience.
- Discreetly check incoming vehicles and direct customers to the counter for completion of the rental.
- Keep lot organized for ease of access and traffic flow.
- Perform other job duties as assigned to meet business needs.
EXPERIENCE, KNOWLEDGE, AND SKILLS:
- 1 to 2 years of experience in similar roles especially in vehicle rentals and sales.
- Experience meeting sales quotas or working in highly commissioned positions preferred.
- A valid driver’s license.
- Computer navigation skills and knowledge of Microsoft Office applications.
- Exceptional interpersonal and relationship building skills.
- Ability to follow defined service and sales processes.
- Strong verbal and written communication skills.
- Strong organizational skills and the ability to multitask.
- Ability to manage stressful or unusual situations to maintain good customer service.
- Ability to communicate in English fluently.
EDUCATION AND TRAINING:
- Minimum O Level education.
WORKING TIME:
- 8:00 to 20:00 (2 days in – 2 days out).
SALARY AND BENEFITS:
€16K - €17K p.a plus commissions.
*If you meet the requirements and feel that this position is a fit for you, do not hesitate and apply for this role today!
ABOUT IRIS THAUMAS:
IRIS THAUMAS LTD is certified to ISO 9001:2015; licensed Employment Agency/Employment Business (EA #181); and Certified SRPS (MLC 2006 SRPS).
€16,000 to €17,000 / year
Salary
Full Time
Job Type
Entry (0-12 months), Intermediate (1-3 years)
Experience Level
Sales & Business Development
Category
Automotive
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