Betting Store Attendant

National Lottery Plc in Malta is looking to recruit a Betting Store Attendant to join their team on a full-time basis. 

Job Role:
This position requires individuals who would like to work in a dynamic customer service environment with a respected leader in the gaming industry on the island. Betting Store Attendants will be selling all of National Lottery’s suite of games in a fun, safe, and responsible environment.

Responsibilities:

• Managing the day-to-day operations of the retail store
• Being responsible for the opening and closing of the shop
• Being the first point of contact with our customers and making sure they have the best experience in our shops
• Handling queries and ensuring that any technical issues are followed up on and resolved in a timely manner
• Ensuring the shop is always kept clean and tidy
• Cash handling, which includes both receiving and paying out customers
• Liaising with other departments to ensure good communication
• Reporting any problems/complaints to the Betting Store Manager
• Attending necessary training to be able to educate customers on the wide range of products and gaming entertainment available.

Requirements:

• Be a keen sports enthusiast with a passion for helping people
• Have excellent communication skills in Maltese and English
• Have experience using Microsoft Word, Excel, and Email, and good general IT skills
• Be available to work weekends and public holidays
• Be discrete and confidential
• Be flexible and self-motivated.