B2C Sales Executive

Our client within the Automotive Industry is looking to recruit a B2C Sales Executive to join their growing team. Reporting to the Sales director, the chosen candidate will:

• Drive the sales of used vehicles to meet or exceed predefined targets.
• Actively follow up on leads and quotations to convert potential clients into buyers.
• Update and manage sales pipeline and activities in the database.
• Anticipate and understand client needs through probing and categorization by customer personas.
• Prepare personalized quotes considering the client's budget, lifestyle, and both spoken and hidden needs.
• Propose recommendations to enhance customer experience processes and satisfaction.
• Prepare vehicle orders and ensure proper documentation for finalizing sales.
• Collect deposits and coordinate with the finance team.
• Liaise with Pre-Delivery Inspection (PDI) team for vehicle preparation and workshop teams for accessory fittings if required.
• Assess the vehicle's condition before delivery and organize pickup appointments.
• Deliver vehicles professionally, providing a detailed explanation of features and functionality to clients.
• Identify consumer trends and market demand to support vehicle procurement strategies.
• Stay informed about competitors, their schemes, and industry updates.
• Actively participate in sales meetings and discussions.
• Liaise with relevant departments to ensure seamless customer experience.
• Carry out other duties as assigned by the supervisor
• Ensure all paperwork is complete and accurate before vehicle delivery.
• Adhere to all established processes and procedures.

WORKING HOURS:

Monday to Saturday on shift basis to be determent

• Comprehensive technical knowledge of vehicles and accessories.
• Understanding of dealership operations and workflows.
• Excellent communication and interpersonal skills.
• Customer-focused with a proactive attitude.
• A clean police conduct certificate.

• Minimum of 1-year experience in a B2C sales-oriented environment, preferably in the automotive industry.
• Familiarity with internal IT systems and tools
• Proficiency in Microsoft desktop operating systems and Microsoft Office applications.
• Fluency in Maltese language is a must

• Use of Car
• Attractive commission package