Senior ERP Solutions Manager

Malta Financial Services Authority is currently looking to recruit a Senior ERP Solutions Manager to join their team on a temporary basis.

About Department:
The Data Solutions team is pivotal in driving business efficiency and operational excellence by leveraging new and cutting-edge technologies and systems, primarily focusing on the Authority’s supervision and electronic records management processes. The team is dedicated to the development, implementation and continuous improvement of the Authority’s new ERP Systems and ensuring its alignment with business objectives, thereby enhancing data quality, integrity, user productivity and the overall user experience.

About The Role:
As the Senior ERP Solutions Manager, you will be responsible for leading the development, implementation, and continuous improvement of its ERP systems, together with the Authority’s chosen strategic partners. This role plays a pivotal part in the Authority’s digital transformation efforts.

As The ERP Solutions Manager you will be responsible for the following main duties:

• Solutions Management: Maintain, enhance, and create workflows, functions, and configurations within the Authority’s ERP systems
• Partner Management: Work closely with the Authority’s strategic partners, other technical teams, program management, and business users to develop and maintain complex workflow rules, data validation, and triggers
• Technical Support: Develop and operate the service desk for the ERP solutions using ITIL best practices
• Administrative Support: Perform daily administrative tasks, address production support issues, and undertake any other related duties as assigned
• Leadership and Team Empowerment: Lead by example to inspire and motivate a diverse team of technical experts. Foster a culture of innovation, accountability, and open communication, ensuring team members feel valued and empowered. Drive the team's development by encouraging continuous learning and professional growth, and mentor team members to take on leadership roles in the development, implementation, and strategic management of the ERP Systems
• Quality Assurance: Coordinate with our Data Governance and Quality teams to uphold product quality and system integration, adhering strictly to data quality and integrity standards
• Innovation: Actively seek out and evaluate emerging technologies and trends in the ERP landscape and beyond. Assess their potential impact on the Authority’s strategic goals and operational efficiency, integrating innovative solutions that position the Authority as a leader in technological adoption
• Documentation: Ensure thorough documentation of the implemented system architecture and workflows, recording their purpose, involved stakeholders, steps, and any technical considerations for future reference and optimization.

About You:
We are looking for candidates with a qualification at MQF Level 6 in Computer Science or a related field.

The role calls for an academic qualification in a relevant field of study at National Qualification Framework Level 6 or better. duly certified by the Malta Qualifications Recognition Information Centre (MQRIC) or a widely recognised professional qualification at a comparable level.

You will also possess a minimum of six (6) years prior experience in implementing ERP platforms and solutions or other relevant working experience. Management experience is considered desirable together with experience using Pega Systems or similar Low-Code Solutions, SiteCore or similar headless content management systems, Java or Python, and JavaScript frameworks (Angular or React) would be considered advantageous.

If you do not have the necessary academic or professional qualifications but have at least fifteen (15) years of relevant experience in a related environment. we would still be interested in speaking with you.

Knowledge and Skills required for the role:

• Analytical Thinking: Ability to analyse complex processes and develop effective solutions
• Communication: Excellent verbal and written communication skills, with the ability to communicate technical information to non-technical stakeholders
• Teamwork: Strong collaborative skills, with the ability to work effectively in a team and across departments
• Problem-solving: Strong problem-solving skills, with a proactive approach to identifying and resolving issues
• Adaptability: Ability to adapt quickly to new technologies and changing business requirements.

Other important information:
The MFSA is an Equal Opportunities Employer certified by the NCPE (National Commission for the Protection of Equality). It is committed to a policy of equal opportunity in all employment aspects and will avoid discrimination in its recruitment procedures. The MFSA reserves the right to withdraw this call at any time and not to select any of the Candidates.

It is the responsibility of applicants in possession of qualifications awarded by Universities and other similar institutions outside Malta to produce a recognition statement on the comparability of qualifications issued by the Malta Qualifications Recognition Information Centre (MQRIC). Applicants should do so preferably at the application stage or otherwise at the preliminary interview should an applicant be selected for such an interview. Details can be obtained by accessing the National Commission for Further and Higher Education website at www.ncfhe.org.mt under the MQRIC heading.

The MFSA shall ensure that any processing of personal data is in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation), the Data Protection Act (Chapter 586 of the Laws of Malta) and any other relevant European Union and national law. For further details, you may refer to the Data Protection Policy on the MFSA webpage www.mfsa.mt.

Candidates are to note that the submission of any false statement/s or omission, even if unintended, may lead to the cancellation of their application and may render the candidate’s appointment liable to termination.

Furthermore, please note that candidates may be asked to submit any documentation in support of the information provided, including but not limited to, proof of qualifications and Police Conduct Certificates.

Public Call Permit: 232/2024