Support Assistant - Operations Department

We are a leading financial institution, a key player in the Maltese market and part of a highly diversified multi-national group of companies. Employing a team of 270 employees, the Bank offers a full range of lending and savings solutions to both personal and business customers. We strive to offer a highly personalised service through our network of thirteen retail branches spread across the Maltese Islands.

We are a team of inspired people who believe that opportunities start with a conversation.

‍Duties & Responsibilities

You will be responsible for:

• scanning and filing of various types of documents within the Credit Operations Unit;
• assisting the Banking Operations Unit in the inward clearing process;
• assisting in the vetting and due diligence processes related to account opening;
• sorting, scanning and filing of various types of documents within the Legal Operations Unit such as garnishees, court mandates and deceased;
• handling of the Housing Authority requests;
• conducting various snap checks on the scanning process;
• helping out in the account opening process by performing world checks on new customers as well as scanning;
• inputting of payments on TPH; 
• inputting of valuation reports securing hypothecated properties on CMS (Collateral Management System); 
• signature scanning and filing of personal new clients, single forms, and companies;
• assisting in sorting daily mail and processing undelivered mail; and
• assisting and carrying out any ad hoc office duties as required from time to time.

Competencies and experience

The potential candidate should be reliable and trustworthy team player with an aptitude for learning, able to work in a dynamic environment, meticulous and organised in your work.

You must:

• have a level of education at Ordinary Level; 
• be proficient with MS Office Applications particularly in MS Excel; 
• have experience in a similar role, which will be considered as an asset; and
• be flexible with a ‘can do’ attitude.

What we Offer

• Ongoing personal development; 
• Preferential interest rates on home loans, personal loans and home value loans; 
• Comprehensive support for academic advancement through fully subsidized staff study loans; 
• Private clinic health insurance coverage, extendable to dependants; 
• Life insurance and personal accident cover; 
• Free ophthalmic examinations; 
• Private counselling sessions in collaboration with Richmond Foundation; 
• Additional half-day leave for birthday celebrations; 
• Annual performance appraisals and salary reviews; 
• €250 annual wellness allowance; 
• Complimentary mammogram screenings for female employees aged over 40 and PSA screenings for male employees aged over 40; 
• Flexible work arrangements (role permitting); and 
• Various corporate discounts. 

BNF Bank plc is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.