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Operations Executive
Bajada New Energy in Malta is currently looking to recruit an Operations Executive to join their team on a full-time basis.
Overview:
Are you outgoing, energetic, and willing to grow and succeed? Bajada New Energy in Malta is looking for a motivated and results-driven Operations Executive to join their Operations team.
The chosen candidate will be assisting in, and overseeing all the scheduling of our roaming teams and coordinating such activities with third parties and the customer.
Responsibilities:
- Overseeing all operations vis-à-vis the customer and third parties in relation to installations, repairs, and servicing
- Maintaining and updating the database with customer information
- Creating and presenting detailed reports
- Directing potential sales leads to the Sales Representatives
- Addressing any customer queries and complaints
- Questioning customers to understand their requirements and preferences
- Assisting the Technical department in planning and scheduling
- Analysing and optimising Operational procedures
- Noting customer requirements or orders and processing the same to the concerned department
- Maintaining a record of day-to-day calls and interactions
- Organizing and managing the logistical operations
- Ensuring all documentation is prepared, reviewed, and actioned in a timely manner
- Liaising with all the operational departments.
Requirements:
- Proven work experience of 1+ yrs in a similar role
- Excellent written and verbal communication skills both in Maltese and English
- Organised, structured, and methodical
- Strong presentation and negotiation skills
- The patience and ability to engage customers in conversation
- Time management and organizational skills
- Ability to work independently and collaboratively
- Proficiency in Microsoft Office and any other CRM software
- Excellent interpersonal and problem-solving skills
- Customer Centric.
An attractive salary package shall be given to the right candidate.
All applications are treated with the strictest confidence.
Bajada New Energy:
With over 29 years in the renewable energy industry in both the domestic and commercial sectors, Bajada New Energy Ltd represents world-leading brands such as Novotherm Solar water heaters, Kaco Inverters (representing the Mediterranean Region in general), and exclusive agents for ET Solar Panels, Panasonic Solar Panels amongst others. Bajada New Energy Ltd. is the market leader in their field and offers second-to-none after-sales service.
Bajada International Solar Systems Ltd, (BISS) was established in 1989 importing the “Edwards” brand of solar water heaters from Australia and eventually expanded its operations to other forms of renewable energy solutions including photovoltaic panels and wind turbines. Today, the company is known as Bajada New Energy Ltd (BNE). Bajada New Energy has already installed over 4 Mega Watts in Photovoltaic Systems (Solar Panels) and over 12,000 Solar Water Heaters and Solar Thermal Systems. We employ over 50 full- and part-time employees; electrical and mechanical engineers, architects and civil engineers, licensed electricians, and qualified installers, all backed by a team of professionals in the operations department.
