EUAA Interim Reception Assistant Case Management

Konnekt forms part of a consortium handling temporary employment for The European Union Agency for Asylum (EUAA) in Greece. The consortium is formed by EMCS, LMW, & Konnekt. By applying for this role, you consent to share your information with the consortium partners. 

Reception Assistant Case Management

Location: Field locations, North, South, Islands

Category Salary ΙΙΙ: Gross monthly - 2.261,11 Euros 

Job Description

The Reception Assistant– Case Management works under the coordination of the Greek authorities (Reception and Identification Service) in performing some or all of the following tasks:  

• Support RIS in the implementation of a harmonised case management system for persons residing in the reception facilities, and ensure that all protection-relevant actions for each case are properly recorded in such system;  

• Support RIS in the rapid assessment of new arrivals in the intake phase, focusing on the identification of persons with special reception needs and their referral to specialised services;

• Support RIS in the identification, referral and follow-up of vulnerable persons and persons with special reception needs during stay;

• Support RIS in the monitoring of reception needs of residents in the reception facility, in particular of persons with vulnerabilities; 

• Support RIS in establishing coordination mechanisms and cooperation networks, involving all actors involved in activities related to vulnerability;

• Support RIS in regular mapping of services in-site and off-site and in the development of effective referral pathways.

Requirements

• University degree – preferred and advantageous; 

• Sound demonstrated previous experience in relevant tasks will be an advantage; 

• Very good understanding of the Greek migration and reception context; 

• Fluency in Greek and in English (oral and written); 

• Computer literacy, including MS Office applications (Word, Excel), use of internet and web-based applications; 

• Very good intercultural/interdisciplinary communication skills; 

• Excellent organizational and analytical skills; 

• Ability to work in a multicultural environment and under pressure.