Contact Centre Manager - Operations jobs in Malta - September 2021

Contact Centre Manager

at

Konnekt
SALARY:
€28,000 to €32,000 / year
JOB TYPE: Full Time JOB LEVEL: Experienced (3 years +)
CATEGORY:
Operations
EMPLOYER INDUSTRY: Healthcare

Our client operates in the Health Services.  As they are growing, they would like to engage a Contact Centre Manager.

The Role

  • You will be responsible for the day to day running of the Contact Centre and meeting of KPIs'
  • You will also do performance reviews and cost analysis
  • Roastering staff 
  • Taking on calls and resolving issues
  • Planning training sessions and in liaison with the HR department deliver them
  • Be the direct contact person for the Call Centre with the Management Team

 

 

Kindly submit your application directly to us using the 'Apply for Vacancy' button.

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