Our client, within the insurance industry, is looking to recruit an Insurance Associate, reporting to the Branch Officer, the ideal candidate will be responsible for:
Dealing directly with clients
Assisting clients with their relevant insurance queries
Answer phone calls and emails in a timely manner
Assist with live chats when necessary
Additional ad hoc admin duties as necessary
Skill-sets and Requirements
Good knowledge of Microsoft Office Suites
Fluency in written and spoken English and Maltese
The ability to establish good relationships with all types of clients and intermediaries
Experience in an insurance setting or a customer care related discipline would be considered an asset
Education & Experience
An advanced level of education
Assistance with studies
Reduced Summer hours
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