Reservations Agent - Hospitality & Leisure jobs in Malta - December 2024

Reservations Agent

Konnekt

Published on 31 Oct 2024

Expires in 27 days (01 Jan 2025)


Our client who specialises in the hospitality industry is looking for a Reservations Agent. Your roles and responsibilities will include: 

  • Process bookings, rooming lists, and room allocations promptly
  • Coordinate requests for additional services (e.g., transport, food packs, spa)
  • Conduct daily audits of upcoming arrivals
  • Respond to new leads and inquiries within 24 hours
  • Attend daily briefings to stay updated on business forecasts and activities
  • Maintain proactive, professional communication with both internal teams and customers
  • Support Sales with Club membership management and guest queries
  • Assist with hosting prospective clients to drive revenue
  • Contribute to system improvement and team training needs
  • Available for additional hours as needed
  • Complete other relevant tasks as assigned

Working Hours - Monday to Friday 9am - 6pm. Saturday roster basis but if you work on Saturday, you will get 1 day a week off.

Requirements
  • Previous experience in a similar position will be considered an asset
  • Strong organizational and multitasking abilities with high attention to detail
  • Excellent verbal and written communication skills
  • Problem-solving skills with a customer-oriented mindset
Education and Experience
  • Previous administration experience is a must

Konnekt:
Established in 2007, Konnekt has grown into Malta's leading job agency. Our team is here to simplify your job search by presenting over 400 career options across various fields. We have robust connections with top employers in Malta, making us the ideal choice for anyone considering a career change.
At Konnekt, we believe in straightforward actions and staying true to our values. This commitment has been the driving force behind our success. Whether you're seeking new opportunities or exploring a different career path, we are your reliable partner throughout the process.
Our website provides more insights into our approach and the array of services we offer. Take a moment to explore and discover how Konnekt can be instrumental in shaping your professional journey.
time
Full Time
Job Type
experience
Intermediate (1-3 years)
Experience Level
category
Hospitality & Leisure
Category
industry
Hotels, Restaurants & Catering
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