Hotel Receptionist - Hospitality & Leisure jobs in Malta - December 2024

Hotel Receptionist

WT Continental , Central Malta

Published on 06 Nov 2024

Expired on 06 Dec 2024


WT Continental is currently looking to recruit a Hotel Receptionist to join their team on a full-time basis.

Overview:

We are looking for a friendly and professional individual to join our team as a Hotel Receptionist. In this role, you will be responsible for providing excellent customer service to our guests and ensuring the smooth operation of the front desk.

Responsibilities:

  • Greet and welcome guests in a warm and friendly manner
  • Check guests in and out of the hotel, ensuring all necessary information is collected and recorded accurately
  • Handle guest inquiries and complaints in a timely and professional manner
  • Assist with room reservations and ensure all bookings are accurate and up-to-date
  • Process payments and maintain accurate records of all transactions
  • Coordinate with housekeeping and maintenance staff to ensure guest rooms are clean and well-maintained
  • Maintain a neat and organized front desk area
  • Handle phone calls and direct them to the appropriate department or staff member
  • Provide guests with information about hotel amenities, local attractions, and directions
  • Handle any other duties assigned by the hotel manager or supervisor.

Requirements:

  • High school diploma or equivalent
  • Previous experience in a customer service role, preferably in the hospitality industry
  • Excellent communication and interpersonal skills
  • Proficient in using computer systems and software, including Microsoft Office
  • Ability to multitask and work in a fast-paced environment
  • Strong attention to detail and organizational skills
  • Ability to remain calm and professional in stressful situations
  • Flexibility to work shifts, including evenings, weekends, and holidays
  • Knowledge of a second language is a plus.

WT Continental offers expert and professional human resources services. We are a man-power company supplying employees at all levels at various different industries and sectors.Our clients work across a wide variety of sectors including hotels, bars and restaurants, factories, industrial complexes, hospitals, old peoples homes, care facilities, commercial establishments and offices.We take pride in understanding our customers’ challenges and needs, and we strive to help our customers succeed by continuously providing the best solution.


time
Full Time
Job Type
experience
Intermediate (1-3 years)
Experience Level
category
Hospitality & Leisure
Category
industry
Hotels, Restaurants & Catering
Industry

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