Groups & Events Sales Executive

Scope, Purpose and Objective

The Groups & Events Sales Executive is responsible to respond to all communications related to groups and events reservations. Creates and maintains all groups and events reservations, and is responsible for all documentation being confirmations, cancellations and modifications. The Groups & Events Sales Executive is to assist the Sales Manager as required.

Essential Duties and Responsibilities

• Receive and convert incoming enquiries to achieve targets and maximize revenue
• Seek opportunities to increase sales and conversions within the Team
• Manage an evens schedule to maximise yield
• Focus on a consistently executed up-selling approach
• Build strong relationships with customers to fully understand their needs
• Arrange and carry out Hotel show rounds
• Ensure the complete administration and execution of all planned events
• Participate in hotel promotional activities
• Gathering market and customer information to stay relevant in the market
• Prepare and present sales proposal to potential clients, highlighting the best features and qualities of the hotel
• Assist clients in selecting the most appropriate service that best meet their specifications and needs
• Ensures their property events have a seamless turnover from sales to service back to sales.
• Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events.

This Job Description in no way states or implies that these are the only duties that are to be performed by the employee occupying this position. Employees may be requested to perform other job-related duties assigned to them by their Direct Superior.