Director of Revenue

Our client, a leading luxury 5* hotel is currently recruiting for a Director of Revenue. Working alongside the Director of Sales and Marketing and reporting into the Managing director, the candidate will be responsible for implementing and reviewing revenue management and distribution strategies to maximise revenues. Other duties include:

• Ensure a consistent and rational hotel pricing and yield strategy across all channels (including OTA) and all market segments in relation to Rooms according to the CHL core standards
• Effectively use of the systems (Opera, Synxis and IDeaS) to determine, implement and manage the revenue management strategies
• Evaluate and benchmark against competitor pricing, availability, considering package/promotional options
• Key owner of the annual room revenue budget process
• Continually analyse business demands, price sensitivity and booking patterns for all the segments, recognizing trends, and set selling and distribution strategy accordingly.
• Regularly check distribution channels (GDS, Brand and OTA) for hotel positioning, information accuracy, competitor offering and rate parity
• Evaluate Daily, Weekly and Monthly Market Share reports to understand trends and opportunities, and ensuring targeted RevPAR is achieved
• Accurately prepare Monthly and Weekly Forecasts (day by day) by sub-market segment
• Proactively communicate revenue strategy and targets throughout the hotel, working closely with the Sales and Marketing teams
• Accurately analyse and track market, geographic, channel, and key account/agent production, check effectiveness of marketing strategies and performance against budget
• To ensure the Revenue and Reservations Services Team members are aware of all revenue targets and are kept informed on performance results on a weekly basis
• To implement a full training plan within the Reservations Services Team to develop colleagues
• Ensure all new employees follow job skills training programmes, including regular follow-up training

• Likes fast-paced, demanding working environments
• Attentive to detail
• Highly computer literate with a strong command of Excel
• Experience within hotel software systems (Opera, Synxis, IDeaS)
• Strong account management skills
• Fluency in written and spoken English (additional language is an asset)
• Highly analytical and numerate

• 3-5 years working in Revenue Management, ideally within a 4* or 5* Hotel
• Previous experience working within Revenue, Reservations, Front Office
• A degree/postgraduate qualification in a related field such as Business Management, Economics, Finance, Statistics or Hospitality Management would be an added advantage