Concierge

Corinthia Hotel St. George’s Bay in Malta is seeking to recruit a Concierge to join their team on a full-time basis. 

Job Role:
Reporting directly to the Guest Relations Manager, this position requires an individual with a proven track record in maintaining superior levels of customer service.

Scope and Purpose:

• Greeting guests upon arrival using the appropriate greeting
• Escorting guests to their room whilst also providing a room orientation if requested
• Assisting guests with check-in and check-out, carrying their luggage to or from their rooms
• Handling guest queries in a polite and efficient manner
• Taking and delivering messages for guests
• Making travel and restaurant reservations for guests
• Ensuring the lobby area is kept clean and tidy at all times.

Requirements:

• The ideal candidate should be an ambitious, determined, and highly motivated individual who is willing to embark on a career in hospitality
• Have at least two years of experience in a similar position
• Have a pleasant personality and professional disposition
• Have exceptional customer care skills
• Be able to work under pressure and multi-tasking
• Be fluent in English and another European Language
• Be able to work in a team
• Have basic computer knowledge