Survey Interviewer I

The National Statistics Office in Malta is currently looking to recruit a Survey Interviewer I to join their team on a shift basis.

Job description:

The National Statistics Office is looking for interested candidates to primarily work with a team of interviewers stationed at the Malta International Airport, collecting data through face-to-face interviews for the Tourstat survey, the main source of information on tourism data in the country.  

Survey interviewers will use paper questionnaires and/or electronic means to collect the data and may also be required to carry out other data-inputting work. Survey Interviewers must be logical, methodical and discreet in their dealings with interviewees. 

The successful applicant shall primarily be stationed at the Malta International Airport (departures lounge) and work on a 12-hourly shift basis (day-night-rest-off). 

At the discretion of the Management, Interviewers may be requested to work during office hours on a five-day week.

Based on their surveying experience, candidates may have an immediate opportunity for promotion to the post of Survey Interviewer II. 

Appropriate training for the role will be provided.

Responsibilities

The duties of a Survey Interviewer I include:

• Carry out face-to-face interviews in-line with set methodologies
• Enter collected data electronically into a computer any other portable media device
• Take counts of travelling passengers
• Carry out other tasks as may be assigned by the Head of Unit.

Requirements

Ordinary Level passes in four (4) subjects. Passes should be at Grade A to C or t to 5. Preference will be given to passes in languages:

• Good written and verbal communication skills in Maltese and English
• Sound computer literacy skills and good knowledge of Microsoft Office applications (preferably qualified with a European Computer Driving License - ECDL qualification)
• An aptitude for and skill in interviewing techniques and procedures
• An ability to follow instructions as guided by team leaders
• Strong interpersonal, communication and organisational skills and
• An ability to interact with the public.

Prospective applicants are also kindly requested to read and abide by the following eligibility requirements .

Training:

NSO employees are provided one-to-one on job training and mentorship. Other training initiatives include yearly Information Security tuition, Public Service training programmes, European Statistical Training Programmes and tailor-made training programmes. 

Other benefits

The NSO thrives to offer:

• An attractive working environment and schedule
• An additional qualification allowance and overtime pay which are provided on an ad-hoc basis
• An extra day of vacation leave in lieu of OFF days occurring during Public Holidays
• Health insurance coverage
• Financial incentives
• Family friendly measures and work-life balance; and 
• Training for continuous development and opportunities for pursuing further studies including scholarships.

Salary:

The position of Survey Interviewer I is based on an annual salary of €17,931 in addition to other allowances attached to it during the year 2024. The renumeration excludes qualification allowances and any overtime pay, which is reimbursed separately on an ad-hoc basis, and other allowances such as an annual shift allowance of €520 and public holiday and Sunday shift allowances. 

To apply:

Interested applicants are encouraged to apply by clicking on the Recruitment Form .

Closing date for application is noon (CET) 20 September 2024.

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The National Statistics Office (NSO) is the executive arm of the Malta Statistics Authority. It is responsible for the collection, compilation, analysis, and publication of a wide range of statistical information and related matters.