Junior Business Analyst

Malta Financial Services Authority is currently looking to recruit a Junior Business Analyst to join their team on a full-time basis.

About Programme Management & Quality Assurance (PMQ):
The Programme Management & Quality Assurance office is responsible for the setting up of a single, centralised framework, designed to ensure the implementation and delivery of key organisational projects and other change initiatives within the Authority. Programme Management is responsible for defining best practices within the Authority and aims to standardize quality assurance and change management activities thus introducing economies of repetition in the execution of projects. The Programme Management team is key towards ensuring the completion of projects within budget and in the established timeframes.

The Role:
The role is for a Junior Business Analyst to support the change management team by assisting in the gathering, documentation, and analysis of business requirements and processes. This role involves working closely with stakeholders to understand their needs, conducting research and analysis, and contributing to the development of solutions that improve business operations.

Main responsibilities:

• Assisting in the analysis, evaluation and drafting of business requirements, processes, and related artefacts
• Performing gap analysis of new requirements against the existing operational framework
• Supporting in the drafting of test cases emanating from business requirements
• Understanding stakeholders' requests and providing ongoing support through the project lifecycle, including UAT
• Assisting in resolving issues and answering queries related to business analysis activities
• Liaising with internal and external stakeholders to ensure compliance with business requirements and agreed specifications
• Working on own initiative on a day-to-day basis with timely escalation of any issues that may arise
• Perform any other related duties that may be assigned by the line manager from time to time.

The role may require participation in off-site duties to attend meetings with external consultants or software vendors.  The role may also call for duties outside office hours to tend to critical issues or recover impacted schedules to ensure adherence to SLAs.

About You:
We are looking for candidates with a solid academic background in business, IT and/or change management or an equivalent professional qualification at National Qualification Framework Level 6 or better, duly certified by the Malta Qualifications Recognition Information Centre (MQRIC) or a widely recognised professional qualification at a comparable level.
If you do not have the necessary academic or professional qualifications but have at least five (5) years of relevant experience in a related environment, we would still be interested in speaking with you.

Knowledge, Skills and Experience Required:

• Proficiency in business process improvement techniques, change implementation, requirements definition and stakeholder relationship management
• Strong documentation and presentation skills
• Ability to communicate with various team members in an effective manner
• Eager to learn and adopt best practices
• Ability to facilitate remote and face-to-face meetings
• Good negotiation skills
• A team player and actively promotes team spirit
• Accurate and systematic in doing work.

Other Information:
The MFSA is an Equal Opportunities Employer as certified by the NCPE (National Commission for the Protection of Equality) and is committed to a policy of equal opportunity in all aspects of employment and will take care to avoid any form of discrimination in its recruitment procedures. The MFSA reserves the right to withdraw this call at any time and not to select any of the Candidates.

It is the responsibility of applicants in possession of qualifications awarded by Universities and other similar institutions outside Malta to produce a recognition statement on the comparability of qualifications issued by the Malta Qualifications Recognition Information Centre (MQRIC). Applicants should do so preferably at the application stage or otherwise at the preliminary interview should an applicant be selected for such an interview. Details can be obtained by accessing the National Commission for Further and Higher Education website at www.ncfhe.gov.mt under the MQRIC heading.

The MFSA shall ensure that any processing of personal data is by Regulation (EU) 2016/679 (General Data Protection Regulation), the Data Protection Act (Chapter 586 of the Laws of Malta) and any other relevant European Union and national law. For further details, you may refer to the Data Protection Policy on the MFSA webpage www.mfsa.mt.

Candidates are to note that the submission of any false statement/s or omission, even if unintended, may lead to the cancellation of their application and may render the candidate's appointment liable to termination.

Furthermore, please note that candidates may be asked to submit any documentation in support of the information provided, including but not limited to, proof of qualifications and Police Conduct Certificates.

Public Call Permit: 717/2024