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Receptionist
This job is closed and no longer accepting applications.
Our client is looking for a Receptionist to work within the Hospitality industry. Your roles and responsibilities will include:
- Handle check-in and check-out processes efficiently
- Manage reservations via phone and online channels
- Inform guests about payment methods and verify credit card details
- Register guests and collect required information
- Welcome guests, assign rooms, and provide hotel details, including room rates and amenities
- Address client complaints professionally and promptly
- Coordinate with housekeeping to ensure rooms are ready and fully furnished
- Confirm group bookings and arrange personalized services for VIPs and event attendees
- Upsell additional facilities and services where appropriate
- Maintain accurate records of bookings and payments
- Perform other tasks as required by the role
Working hours - Shift work roster basis 7:30-3:00 pm or 3:00 pm - 11:30 pm (may include night shift)
Requirements- Flexibility to work night shifts once in a while on roster basis
- Excellent communication skills in English and Maltese
- At least three years of experience working in a similar position
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Full Time
Job Type
Entry (0-12 months)
Experience Level
Customer Service
Category
Hotels, Restaurants & Catering
Industry
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