Motor Claims Handler (Maltese & English Speaking) - Customer Service jobs in Malta - February 2024
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Motor Claims Handler (Maltese & English Speaking)


Published on 05 Feb 2024

Expires in 7 days (06 Mar 2024)

UHR is looking to recruit a Motor Claims Handler.


  • Providing information about insurance policies to customers over the phone or in person
  • Updating insurance forms with personal information such as name, address, birth date, social security number, and driver’s license number
  • Processing insurance claims by collecting documentation from clients, evaluating claim information for completeness, negotiating with insurance companies on behalf of clients, and communicating with other departments within an organization
  • Processing payments received from customers for insurance policies using an automated system
  • Calculating premiums due based on risk factors such as age, gender, location, occupation, etc.
  • Processing insurance claims payments using an automated system
  • Processing applications for new insurance policies and updating customer records with policy details
  • Processing insurance claims by contacting claimants, appraising vehicle damages to making payment arrangements with repair shops or contractors
  • Updating records of insurance policies by entering information about premiums, claim status, and payments.

Skill-sets and Requirements:

  • Written, spoken and good communication skills in Maltese and English
  • Negotiation, communication and time management skills
  • Technical knowledge of Motor Claims would be considered an asset
  • Preference will be given to candidates with a Diploma in Insurance.

Full Time
Job Type
Intermediate (1-3 years), Fresh Graduate, Experienced (3 years +), Middle Management
Experience Level
Customer Service
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