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Guest Service Executive
This job is closed and no longer accepting applications.
A highly reputable hotel in Malta is seeking a Guest Service Executive to join their team. In this role, you will oversee the daily operations of the service department, ensuring that guests receive exceptional service. You will collaborate closely with the service team to ensure all tasks are completed efficiently and effectively.
Responsibilities:
- Oversee the daily operations of the service department
- Ensure that all incoming calls within the call centre are addressed promptly and professionally
- Supervise the smooth running of the Business Centre and Doormen
- Collaborate with other departments to ensure smooth service processes
- Handle customer inquiries and complaints in a professional and timely manner
Requirements:
- In possession of a hospitality-related qualification
- Excellent communication skills in English, additional languages will be an asset
- Must be able to lead a team
- IT Savvy and preferably knowledge of Opera
- Able to work flexible hours
Konnekt:
Established in 2007, Konnekt has grown into Malta's leading job agency. Our team is here to simplify your job search by presenting over 400 career options across various fields. We have robust connections with top employers in Malta, making us the ideal choice for anyone considering a career change.
At Konnekt, we believe in straightforward actions and staying true to our values. This commitment has been the driving force behind our success. Whether you're seeking new opportunities or exploring a different career path, we are your reliable partner throughout the process.
Our website provides more insights into our approach and the array of services we offer. Take a moment to explore and discover how Konnekt can be instrumental in shaping your professional journey.
€18,000 to €21,000 / year
Salary
Full Time
Job Type
Intermediate (1-3 years)
Experience Level
Customer Service
Category
Hotels, Restaurants & Catering
Industry
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