Foreign Exchange Cashier ( Maltese & English Speaking )

Fexserv Financial Services Limited:

Established 30 years ago as Fexco Malta, Fexserv Financial Services Ltd is today considered to be at the forefront in the foreign exchange business. Headquartered in San Gwann and operating from a branch network of offices situated in Valletta, St Julians, Fgura, Mosta, Bugibba, and Victoria Gozo, Fexserv offers a wide range of foreign exchange, payment, and money transfer services. Fexserv is also the sole appointed agent for the Western Union branded money transfer services in Malta. 

Fexserv Financial Services Ltd is a financial and payments institution authorised to carry on its business by the MFSA. Fexserv offers a wide range of financial services including travel money, swift transfers, cash for foreign cheques, Western Union money transfers, One4all Gift Vouchers, and Ding International Mobile top-ups.

We are looking for a detail-oriented and customer-focused individual to join our team as a Foreign Exchange Cashier (shift basis).

Main tasks and responsibilities

• Ensuring transactions are completed in a timely and efficient manner with a high standard level of accuracy;

• Open/close branches as required and ensure all tasks and checks are completed;

• Follow compliance procedures and company policies and abiding by all health and safety guidelines as per company standards;

• Perform administrative tasks including filing, generating reports and maintaining mail correspondence;

• Provide support and information to customers over the counter and by phone;

• Maintain a cash float which including balancing and reconciling procedures as well as preparation of daily ‘End of Day’ sheet at the close of each business day;

• Address customer inquiries and resolve issues in a timely manner whist ensuring at all times, a seamless customer experience;

Requirements

• The ideal candidate will be fluent in both Maltese and English; additional languages will be considered a plus; 

• Excellent communication and interpersonal skills with an outgoing pleasant personality;

• Smart appearance, reliable and punctual;

• Positive attitude with ability to work on own initiative and accurately; 

• Strong numerical skills and attention to detail.

• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

• Proficiency in using point-of-sale systems and basic computer applications.

• A high level of integrity and professionalism in handling sensitive financial information.

Preference will be given to candidates with previous experience in a cashier or customer service role

Full training will be provided to the prospective candidates.