Customer Support Agent - Customer Service jobs in Malta - May 2024
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Customer Support Agent

Konnekt

Published on 15 May 2024

Expires in 19 days (14 Jun 2024)


We are looking for a Customer Support Agent to work on day basis offering customer support mainly over the phone and going out of their way to help with customers’ queries. 

Responsibilities:

  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries and/or complaints
  • Communicating with customers through phone, email, social media and live chat.
  • Give customers appointments for their vehicle maintenance at the company’s workshop.
  • Participate in the processes that are required for the workshop to offer an excellent service.
  • Communicating and coordinating with colleagues as necessary.
  • Ensure customer satisfaction and provide professional customer support.

Requirements:

  • Have an O-Level standard of education.
  • Be fluent in Maltese and English language.
  • Be computer literate
  • Have some experience working with customer support.

Working Hours

  • Week 1: 07.30hrs till 16.15hrs
  • Week 2: 08.00hrs till 17.00hrs
Benefits
  • Health Insurance
  • Life Insurance

salary
€18,800 / year
Salary
time
Full Time
Job Type
experience
Entry (0-12 months)
Experience Level
category
Customer Service
Category
industry
Automotive
Industry


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