Customer Service Representative (English speaking)

Bookia (Malta, EU) is a fast-growing company currently looking to recruit Customer Service Representatives (English speaking) to join their team on a full time basis.

Job Role:

• Providing support to our customer base via Phone, Email, and Live Chat.
• Make sure the customer receives top-quality service.
• Guide our customers on how to make any bookings online.
• Help the customers with any query they come across.

Skills and Requirements:

• Must be residing in Malta.
• Must have excellent communication and Customer Service skills.
• Friendly personality.
• Candidates must be IT literate.
• Fluent English
• Fluency in Spanish and/or Italian will be considered an asset.

The Perks:

• A competitive base salary.
• Flexibility.
• Continuous leadership development to set you up for success and growth within the role.
• A range of training courses for continuous learning.
• Access to some of the greatest tools and platforms out there.
• A diverse team of smart, friendly, and motivated colleagues.
• Regular social events for building strong relationships with colleagues.

*This role is on a shift basis where working days can be from Monday to Sunday at any time between 9 AM and 8 PM. 

Bookia:
Bookia allows you to book a table at your favourite restaurants in a couple of minutes, literally! Bookia has been built by a team in Malta and we’re trying our best to take away all the hassle that one expects with placing a booking at a restaurant.