Customer Care Representative (Technical) - Customer Service jobs in Malta - June 2024
By using this site, you consent to the use of cookies to improve your user experience through analytics and personalised marketing efforts.

Customer Care Representative (Technical)


Published on 27 May 2024

Expires in 9 days (26 Jun 2024)

Our client, offering HVAC services and supplies is looking to employ a Customer Care Representative to join their team.


  • Cultivate positive customer relationships.
  • Educate customers on company terms, conditions, and maintenance programs.
  • Manage warranty filing and issuance accurately.
  • Organise customer files and maintain showroom appearance.
  • Address after-sales inquiries promptly via various communication channels.
  • Collaborate with senior staff on sales queries and service appointments.
  • Schedule and confirm customer appointments.
  • Assist with credit control and debtor management.
  • Support showroom operations and handle customer inquiries.
  • Provide quotes and facilitate sales closures.
  • Aid customers in navigating grant and benefit applications.

Training on the company's products will be provided during the first weeks.

  • Ability to efficiently manage and organize customer files, warranties, and documentation both in physical and digital formats.
  • Excellent verbal and written communication skills in Maltese and English
  • Strong administrative abilities
  • High level of accuracy and attention to detail.
Education and Experience
  • Prior experience in a customer-facing role, preferably in a similar industry, with a strong focus on building positive relationships and resolving inquiries effectively.
  • Experience assisting with sales inquiries, providing quotes, and facilitating sales closures would be beneficial.

€18,000 to €22,000 / year
Full Time
Job Type
Entry (0-12 months)
Experience Level
Customer Service
Industrial Goods & Services

Customer Support Agent

Customer Support Agents - Norwegian Speaking

Send me Similar Jobs