Claims Team Leader

Our International Insurance client is looking for a Claims Team Leader to manage a team 

Responsibilities:

• Handles claims management, client claims relationship management
• Assisting in staff development, management of(re)insurance recoveries
• Ensure a high level of customer service delivery and satisfaction in servicing claims
• Review FNOL against relevant policy schedule, activates claims numbers in system and 
• Escalates to management of any unusual cases
• Establish and maintain accurate ultimate loss case reserves
•  Reviewing and dealing with claims submission and determining coverage issues
• Actively managing any large losses to improve competitive margins
• Exercise robust cost control measures in line with delegated authorities and internal audit
• protocols
•  Preparation of claim File Notes, Large Loss Notifications, discharge & subrogation Forms
• Implement claim strategies for each line of business 
• Appoint external expertise
• Identify potential recovery at the outset of claims and sending holding letters to identified negligent parties.
• Perform any other duties as assigned by Senior management or the Core team.

• 5-10 years of experience in handling commercial claims and a managerial role
• Strong leadership skills - Ability to solve problems and make decisions
• Good understanding of policy coverage, determining liability, and investigating claims

• Ideally CII certified

• Health and Life insurance
• Hybrid option
• Summer working hours
• Performance Bonus
• Payment of membership fees for professional institutes (CII)
• Sponsorship for training related to the line of work
• Generous education incentives and awards for continuous professional and personal growth in the role