Assisting in staff development, management of(re)insurance recoveries
Ensure a high level of customer service delivery and satisfaction in servicing claims
Review FNOL against relevant policy schedule, activates claims numbers in system and
Escalates to management of any unusual cases
Establish and maintain accurate ultimate loss case reserves
Reviewing and dealing with claims submission and determining coverage issues
Actively managing any large losses to improve competitive margins
Exercise robust cost control measures in line with delegated authorities and internal audit
protocols
Preparation of claim File Notes, Large Loss Notifications, discharge & subrogation Forms
Implement claim strategies for each line of business
Appoint external expertise
Identify potential recovery at the outset of claims and sending holding letters to identified negligent parties.
Perform any other duties as assigned by Senior management or the Core team.
Skill-sets and Requirements
5-10 years of experience in handling commercial claims and a managerial role
Strong leadership skills - Ability to solve problems and make decisions
Good understanding of policy coverage, determining liability, and investigating claims
Education & Experience
Ideally CII certified
Benefits
Health and Life insurance
Hybrid option
Summer working hours
Performance Bonus
Payment of membership fees for professional institutes (CII)
Sponsorship for training related to the line of work
Generous education incentives and awards for continuous professional and personal growth in the role
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