Aftersales & Quality Executive - Customer Service jobs in Malta - November 2023
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Aftersales & Quality Executive

KREA , Central Malta

Published on 30 Nov 2022

Expired on 30 Dec 2022

KREA in Malta is looking to recruit an Aftersales & Quality Executive to join their team on a full-time basis. 

Job Role: 
As an Aftersales and Quality Executive, you will be expected to act as the main point of contact for Krea clients and installers during and after the installation process. You will be responsible for liaising with and supporting installers in solving issues as they arise, ensuring a positive and conclusive outcome for all parties involved. You will also carry out site inspections at clients’ premises and order any replacements. Finally, you will be expected to conduct regular delivery and installation quality checks and guide the purchasing team on technical issues with suppliers. 


  • Possesses outstanding customer service skills 
  • Is proficient in the use of Microsoft Tools and willing to learn from others in a short span of time 
  • Is assertive and pride themselves in being organised 
  • Is fluent in English and Maltese with excellent communication skills 
  • Can work under minimum supervision and is a quick problem solver 
  • Can handle different characters and conclude sensitive situations positively 
  • Having a Diploma level of education would be considered an asset
  • Ideal candidates will have a background in either carpentry/furniture installation OR selling furniture OR designing furniture.

*Interested candidates are invited to submit their CVs in the form below. All applications will be treated in the strictest confidence. 

Inaugurated in 2003, Krea has become a household name in the Maltese furniture market and is today a leading furniture supplier which can provide affordable furniture of guaranteed quality. In addition to offering the shortest lead times in the market, Krea also offers instant product availability on a wide selection of its products, as well as making the shopping experience easy and simple for everyone.Krea, which is in Mdina Rd Qormi, displays modern & traditional kitchen collections, living rooms, main & kids bedrooms as well as home office furniture.

Full Time
Job Type
Intermediate (1-3 years), Experienced (3 years +)
Experience Level
Customer Service

Front Office Administrator

Call Centre (Customer Care) Agent

Customer Support Assistant (Back Office)

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