Our client, operating in the retail industry, is looking for an After Sales Manager to lead their aftersales team.
You will be responsible for overseeing the organization’s entire after-sales function, including technical support, spare parts management, and customer care, ensuring the highest level of customer satisfaction. This role involves managing daily operations to meet company standards, supervising service staff, managing service schedules, handling customer complaints and inquiries, and maintaining a productive and efficient service environment
Other Responsibilities: