Store Manager - Customer Relationship Management jobs in Malta - December 2024

Store Manager

Lidl , North of Malta

Published on 26 Nov 2024

Expires in 21 days (30 Dec 2024)


Lidl in Malta is currently looking to recruit a Store Manager to join their team on a full-time basis.

Annual salary : starting from €30.062

Summary:

Store managers spend a lot of time working with the staff on the sales floor, ensuring that customers are satisfied and that the store is meeting its goals. They take joy in their team, investing in them, and taking the initiative to ensure their shop will success.

This job offer is ideal for you if you possess strong managerial abilities, are goal-oriented, and believe in the power of the team.

What you'll do:

The Store Manager is responsible for the economic and commercial management of a shop and the coordination of a team of at least 30 resources. It also guarantees the application of company directives and compliance with safety and hygiene standards in the workplace, without ever losing sight of customer orientation.

The main tasks for this job offer are:

  • Lead and motivate your team, in accordance with our Leadership & Company Principles, to work to their full potential every day and provide an environment where colleagues can produce their best work
  • Create an environment where every member of your team can do their best work
  • Take full responsibility for the performance and day-to-day operations of your store
  • Effectively delegate workload and motivate your team to achieve your store’s key performance indicators
  • Optimisation of store process through regular process analysis and implementation
  • Solve problems swiftly to enable your team to focus on their tasks
  • Identify employee potential and apply specific measures to develop employees
  • Recruit, train and develop your team
  • Ensure and provide excellent Customer Service throughout your store
  • Monitor, manage and improve key performance indicators throughout your store.

What you'll need:

  • Must be at least 18 years old
  • The flexibility to work different shifts including night shifts, weekends and public holidays
  • Fluent knowledge of the English language is a must
  • Knowledge of the Maltese or Italian languages will be considered an asset
  • Experience of leading and developing a team in a fast-paced, target-driven environment
  • Excellent time-management, delegation and problem-solving skills
  • A customer-focused manner, prioritising the customer experience at all times
  • Willingness to be continuously on the go, working alongside your team
  • Excellent communication skills so you can provide your colleagues with feedback to help develop themselves and the store.

What you'll receive:

There are so many reasons for you to join our Lidl Malta Team that it is impossible to list them all! However, we have mentioned a few below:

Remuneration:

  • A full time, 40 hours per week, organized on 5 days (8 hours per day)
  • Annual salary: starting from €30.062
  • Allowances paid for Sundays and Public Holidays worked
  • Night shift allowance when applicable
  • A premium Company car available for both business and private use, with all related management costs borne by the company, including fuel card, insurance and maintenance
  • Company benefits.

Work environment:

  • An annual Talent Management process to support your development
  • A dynamic and inclusive environment, with over 450 employees
  • Awarded Top Employer for 6 consecutive years
  • A stable, fast-growing company that is aware of its social responsibility and committed for years to the consolidated CSR program 'A better tomorrow'
  • You will be working on shifts, rostered well in advance in order to help in organizing your private life
  • Many fun activities will help to integrate into your team, even outside work hours.

Onboarding and Development:

  • Welcome Event organised on your first day to get to know more about the Company, your role and its challenges, with a 360° training approach (e-learning and on the job)
  • The constant support of the Training Manager, a professional figure who will assist you in your career growth within the Company
  • Career Development opportunities are open to all employees.

Our business in Malta – as all over Europe and USA – is growing and improving and we are aiming to reach more goals together with our staff!

Take a big step towards a fulfilling career with Lidl, because sometimes Lidl things may lead to great success!

 


Lidl:
Lidl Malta Ltd. is part of the Schwarz Group, a multinational group of companies founded in the 1970s and operating in the retail industry. Currently, the group is present in 30 countries in the world with more than 11.550 stores and 341.000 employees. Schwarz Group is among the top retailers in the world. Lidl is today a renowned brand for both food and non-food products, revelling in quality goods, fresh products, and convenient prices on a daily basis. Lidl Malta opened its first three retail stores in 2008 and has expanded its network to 8 outlets. Since the beginning, the company’s core principles were simplicity, efficiency, and convenient prices, values that allowed the company to keep on growing at a steady pace. Fourteen years of operating on the Maltese islands brought about a lot of change and growth for the company: as the years progressed, so did its reach with the opening of other stores in order to better serve customers residing in the different areas of Malta and Gozo. Lidl is not only certified as Top Employer Europe, but Lidl Malta is also the only Maltese company certified as Top Employer Malta. Supermarkets are the most important version of our organization, but what you can see when you are visiting them is just the tip of the iceberg, since our organization involves different departments: from purchasing to logistics, from communication to human resources, from facility management to accountancy and all of them need to be well oiled to ensure the daily operations run smoothly and successfulness. So why Lidl? Because it offers various opportunities, growth, success, a dynamic team, and a career path. Lidl can fuel your passion for success… that’s why Lidl!


salary
€30,062 / year
Salary
time
Full Time
Job Type
experience
Experienced (3 years +), Middle Management
Experience Level
category
Customer Relationship Management
Category
industry
Fast Moving Consumer Goods (FMCG)
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