Skillcast in Malta is currently looking to recruit a Customer Success Manager to join their team on a full-time basis.
About the Company:
Skillcast Group Plc is a B2B company that specialises in e-learning and staff compliance management. Our goal is to support organisations in training and motivating their employees to uphold integrity and comply with laws and regulations.
Job Role:
As a Customer Success Manager, you will oversee e-learning portals for a portfolio of clients. You will play a crucial role in nurturing existing client relationships, ensuring customer success, and maintaining high retention rates.
We are seeking a driven and tech-savvy professional with a B2B customer service background who wishes to pursue a role in Customer Success.
Location: Malta
Salary: 28k Euro per annum
Key Responsibilities:
Required Skills and Experience:
Desirable Skills and Experience:
Benefits:
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Skillcast:
Skillcast provides e-learning and compliance tools to companies in the UK and around the world. Our operations teams in Malta work with our clients to build and deliver content and technology to help clients with their compliance programmes. Our mission is to help build ethical, inclusive and resilient workplaces. We are based in a great penthouse office in Mriehel with a garden terrace and designated parking.