Client Account Manager

Our client specializing in Corporate & Professional Solutions is looking to recruit a Client Account Manager to join their team.

Reporting directly to the Sales & Marketing Manager, the successful candidate will be responsible for;

• Managing client relationships and ensuring relationships are retained.
• Serving as the link of communication between clients and internal teams.
• Expanding the relationships with existing clients, proposing solutions that meet their objectives.
• Generating sales among Client Accounts, including up-selling and cross-selling.
• Own and manage the Client Referral Process.
• Generate and nurture leads from referrals & networking.
• Managing projects within client relationships.
• Identifying opportunities to grow business with existing clients.
• Collaborating with Sales Team to reach prospective clients and close new sales.
• Preparing regular reports of progress and forecasts
• Competitors research, content strategy, Account Review & Goal Setting
• Keep well-informed of developments within the industry

• Minimum of 2 years experience in B2B Service Contracts, Account Management or Client Focused Role
• Excellent command of written English and strong verbal and written communication skills
• Must have a strong understanding of the right audience and be coherent in communicating
• Must be critical in identifying potential opportunities as well as acknowledge lost deals
• Must be solution oriented, have strong time management and people's skills

• Bachelor's Degree
• Any Sales certification will be considered an asset
• Must be excellently skilled in IT

• Health Insurance