Operations Manager

Our Client an international corporate service provider is seeking to recruit an Operations Manager to join their team of professionals. 

Responsabilties include;

• Organise and co-ordinate, whilst supporting the respective managers, the various workflows of each department and each team
• Organise and co-ordinate, whilst supporting the respective managers, the various workflows which do not fall within any department but which need to be addressed
• Ensure client requests are duly followed up and complaints tackled
• Be the client champion and ensure a quality and timely service is being provided
• Work with the admin team to ensure invoicing is done in a time manner, WIP pushed forward, debtor days are respected and all tasks are properly co-ordinated
• Support with all internal and/or Group reporting obligations, and any replies to the Authorities or to the banks, as well as ensuring timely and proper replies
• Manage special projects and assignments
• Improve processes, draw up procedures, and generally assist and support the growth of the company, including new initiatives
• Be responsible for the on-boarding of new clients, whilst co-ordinating with compliance and any authorities, as well as handover in case of clients leaving the company