Head of Transfer Agency

A highly reputable client of ours specialising in Financial and Corporate services, is currently looking to onboard a Head of Transfer Agency to join their team:

Duties:

• Leading a client-driven Transfer Agency team, and enhancing internal/external client experience and satisfaction
• Ensuring that necessary controls are in place and adhered to, as well as identifying and implementing control and process improvements, so as to provide complete, accurate and timely transfer agency services to fund clients
• Ensuring that all fund client and fund investor files are in good order with respect to AML/CFT regulations
• Reviewing the process of fund investors’ subscriptions and redemptions and ensure all are processed in high accuracy and in a timely manner
• Maintaining the investor shareholder registers of the various funds under administration
• Providing periodic reporting of shareholder trading activity to fund clients
• Implementing FATCA and CRS programme to ensure client funds’ compliance with regulatory requirements
• Reviewing, managing and liaising with auditors for audits of client funds
• Assisting in the onboarding of new fund clients
• Monitoring operational risk across the business and assisting with the enhancement of the existing operational risk framework
• Keeping up to date on all regulatory and internal risk updates that impact the business, ensuring the operations teams have the necessary knowledge and systems in place to deal with the respective updates
• Managing the oversight for any internally outsourced functions
• Ensuring that all client queries are resolved within a minimum timeframe
• Reviewing, understanding and having the ability to discuss fund governing documents with both the team and clients
• Ensuring control framework and documented Transfer Agency procedures and policies in line with regulations both locally and globally

• A minimum of 5 years’ experience in a transfer agency and/or an AML role, with at least 2 years’ experience in a supervisory/managerial role
• Excellent administrative and business support skills, and able to multi-task and work calmly under pressure
• Must have excellent verbal and written communication skills in English

• A degree or equivalent qualification in Compliance and/or AML would be considered as an asset.