Housekeeping Supervisor

At Malta Marriott Resort & Spa, we seek people who are positive, creative, dedicated and passionate about everything they do and who are proud to be associated with one of the most recognisable hospitality brands in the world. This is where you come in. Reporting to the Executive Housekeeper you will be responsible for the day to day administration and supervision of all room attendants and public area cleaning.

Responsibilities:

• Responsibility for the supervision, training and co-ordination of housekeeping associates.
• Ensure that housekeeping employees comply with hotel uniform and grooming standards.
• Maintain housekeeping supplies at par levels.
• Produce daily productivity list to meet budgeted goals.
• Log all incoming calls and manage distribution of tasks to relevant associates / departments.
• Assist the Executive Housekeeper with housekeeping stock-take.
• Organise linen stock-takes and collate information.
• Assist in the inspection of VIP arrivals.
• Check cleaning standards in all public areas and rooms are up to quality standards.
• Assist Room Attendants with all enquires regarding guest requests, problems and room availability.
• Conduct morning and afternoon briefings for the Room Attendants and Turndown Attendants ensuring that all relevant information is passed on to them.
• Assist with development and performance reviews, identifying key personnel for further development and structured career pathing.
• Assist with the implementation and maintenance of training systems to ensure that associates have the necessary framework and skills to perform their job efficiently and effectively.
• Assist with the preparation of work schedules and annual leave schedules within budget, business expectations and guidelines of the appropriate industrial legislation.
• Ensure compliance with legislated heath and safety requirements within the workplace.

The ideal candidate will:

• Have similar experience in a four or five star hotel.
• Have strong leadership skills.
• Be a team player.
• Be organised.
• Take initiative
• Be flexible with regards to working hours, including evenings and weekends