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Intern – Investment Network
Ready to launch your career in banking? We’re on the lookout for a motivated and detail-loving person to join our Retail team! You’ll play a vital role in promoting our products while connecting with both new and existing clients. This is a fantastic opportunity to sharpen your skills in customer interactions and administrative tasks. Join us to make an impact for our clients and gain some amazing experience in the banking world.
Key Responsibilities:
- Assisting team members to promote and sell the Bank’s products to new and existing clients
- Assisting with welcoming, greeting and direct customers as a first point of contact and notifying Relationship Managers about customer arrivals
- Making outbound calls to customers with the aim of setting appointments at the branches to upsell and/or cross-sell the Bank’s products and services
- Assist the Retail (Malta) team with account opening, transaction system processing, account and client maintenance, data remediation, scanning of documents and other administrative duties
- Processing receipt of customers’ cheque deposits, inputting such deposits into the
- bank’s core system, issuing an advice to the customer and scanning the related
- documentation on the Bank’s document management system
- Performing administrative duties to fulfil the exigencies of the role, including but
- not limited to setting up of new customers, opening of new accounts, updating
- customers data on the Bank’s core systems, ensuring documentation of customers’
- files and investment recommendations is kept up to date
- Processing assigned tasks including but not limited to data remediation,
- inheritance settlements, handling of operations and compliance reports, etc.
- Other duties as may be determined from time to time by the Head – Wealth and the Managers within the team
What We’re Looking For:
- You are a final-year Bachelor or Master’s student in the process of getting your degree in Banking / Business Administration / Finance / Economics related field
- You possess strong organisational skills; you have an eye for detail, and you are a solution seeker
- You are fluent in speaking both Maltese and English
- You possess excellent written communication skills
- You are proactive and a team player
MeDirect (formerly known as Mediterranean Bank) is a pan-European retail digital challenger bank, with two main lines of business: WealthTech and specialised mortgage lending.
As a WealthTech, our aspiration is to democratise investing and disrupt the retail digital investment space by deploying a unique Wealth SuperApp offering one of the broadest range of online investment solutions to individual clients.
We provide clients with autonomy, choice and guidance in the way they want to manage their money. Our SuperApp is also a one-stop-shop, catering to clients’ investment and everyday banking needs. All this with simplicity and an easy user experience.
As a specialised mortgage lending platform, we carefully select the segments we operate in, with the goal of setting new standards of service for our customers and address, when relevant, underserved segments of the mortgage market in jurisdictions we operate in.
With ca. 400 employees at Group level in aggregate, we are growing a world-class Tech platform in Malta to support our pan-European operations, currently in Belgium, the Netherlands and Malta. We compete for talent on an international level, with 25 different nationalities currently represented in the Group. Our work environment is fast paced and constantly changing while fostering a sense of teamwork and pride in participating in MeDirect’s exciting transformation journey.
Headquartered in Malta, MeDirect has a subsidiary bank in Belgium, MeDirect Bank NV/SA. MeDirect is Malta’s third largest banking group in terms of total assets. It is a systemic bank in Malta, and its consolidated group is supervised under the Single Supervisory Mechanism by a Joint Supervisory Team including the European Central Bank, the Malta Financial Services Authority and the National Bank of Belgium.
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