Veterinary Receptionist

Pets Veterinary Clinic in Malta is currently looking to recruit a Veterinary Receptionist to join their team on a full-time basis.

Job Role:
We are seeking a dynamic and customer-focused individual to join our team as a Receptionist on a full-time basis at our thriving veterinary clinic. 
As a Receptionist, you will play a crucial role in creating a positive and welcoming atmosphere.
The ideal candidate should possess excellent communication and organisational skills, as well as a genuine passion for animals.

Responsibilities:

• Greet and assist clients with warmth and professionalism, ensuring a positive experience from the moment they enter the clinic
• Manage phone calls, schedule appointments, and respond to inquiries, demonstrating a comprehensive understanding of our services and procedures
• Maintain accurate and up-to-date client records, ensuring confidentiality and compliance with privacy regulations
• Collaborate with veterinary staff to coordinate appointments and provide seamless support for day-to-day clinic operations
• Process client payments, issue invoices, and manage financial transactions with accuracy
• Oversee the reception area, ensuring cleanliness and organization to create a comfortable environment for clients and their pets
• Assist with administrative tasks, including filing, data entry, and inventory management.

Requirements:

• Proven experience in a customer service or receptionist role, preferably in a healthcare or veterinary setting
• Excellent interpersonal and communication skills, with a friendly and professional demeanour
• Proficient in basic computer applications, including scheduling software and Microsoft Office
• Compassion for animals and an understanding of basic veterinary terminology is a plus
• Ability to multitask in a fast-paced environment.

If you are a dedicated individual with a passion for providing exceptional customer service and contributing to the well-being of animals, we invite you to apply for the Receptionist position at our veterinary clinic.

Join our team and be a part of a rewarding and compassionate work environment.

Have a great day!